Ryan Mauldin

Software Engineer

Work Experience

Senior Software Engineer @ John Deere

September 2022 - Present

  • Developed and launched a global employee portal, enabling hundreds of facility managers and engineers to visualize 2D and 3D manufacturing data, leading to improved decision-making and reduced operational downtime.

  • Mentored and onboarded new team members, enhancing team productivity and ensuring successful project delivery.

  • Integrated interactive, photorealistic 3D asset viewers to facilitate advanced data visualization and operational insights.

  • Built and integrated scalable patterns and functionality based on UX designs and user feedback.

  • Collaborated and participated in designing and developing value-driven, user-facing features to the platform.

Developer Advocate Engineer @ Matterport

December 2021 - July 2022

  • Served as an expert on the Matterport GraphQL API & Javascript SDK capabilities to help hundreds of developers, partners, customers of all sizes and expertise leverage the power of Matterport's developer tools

  • Conducted and created technical trainings on newly-released tools to internal Sales and Business Development teams

  • Created examples, sample apps, templates, demos, and tools to help support the Matterport developer community

  • Identified and implemented code for tutorials that exemplified best use of Matterport API & SDKs

  • Contributed technical expertise to technical documentation and articles of newly released features

  • Collected and distilled feedback from developers to internal development teams to improve the platform

  • Provided 1:1 technical support to platform partners

Support Engineer @ Matterport

September 2020 - December 2021

  • Established duties for the Developer Support Engineer based upon internal, customer, and partner needs

  • Implemented tools and established processes to help scale the API/SDK support resources for thousands of SMB and Enterprise customer and partner developers

  • Assisted customers and key enterprise clients with developer tool integrations, technical requests, and application debugging

  • Served as a technical resource for customer success, product, sales engineering, and business development teams

  • Manage access to thousands of SDK keys and API tokens

  • Triaged SAML-based SSO setup issues with enterprise clients

  • Identified, reproduced, and escalated reported software bugs

API/SDK Customer Support Specialist @ Matterport

Jan 2020 - September 2020

  • Worked directly with Matterport customers to assist with basic and complex API/SDK issues that include installation, configuration, and debugging of customer applications using Matterport’s programming interfaces

  • Automated Customer Support team workflows to improve support ticket queue times

  • Built sample Matterport applications that highlight the value of Matterport’s API and SDK

  • Managed technical issues escalated to the development and product management teams

  • Contributed to the creation of Support department procedures and processes

Projects

Suite of Matterport Examples

Suite of Matterport Examples

These are hosted Matterport SDK examples that demonstrate methods and capabilities of the Javascript library. These are a part of the demos on the Matterport SDK website. They serve as inspiration and a starting point for inquiring developers.

  • Matterport SDK
  • Typescript
  • Javascript
  • Webpack

LensRSS

LensRSS

A news aggregator Android app that pulls articles from RSS feeds and analyzes political leaning, subjectivity, and polarity. Articles are sent to a Flask server with a pre-trained Keras model that evaluates the content of the article for its political biases.

  • Android Studio
  • Java
  • Keras
  • Flask

Moon Beat

Moon Beat

A collaborative Github Game Off 2020 Entry. This is a basic beat game that utilizes expert level .chart files to spawn notes for the player to time button presses.

  • Unity
  • C#

Discord Analytics Bot

Discord Analytics Bot

A Discord bot that tracks chat analytics, such as emoji usage, and provides chart information via chat commands or a database file.

  • Python
  • SQL
  • discord.py

About Me

Picture of Ryan

Hi! I'm Ryan

Since my younger years, I’ve always been interested in software technologies and their application to everyday life. I frequently pursue independent projects and also engage in the occasional game jam.

With interests in automation, software design, and 3D development, I'm open to opportunities with companies that foster professional growth in these areas and will recognize a strong contributor.

Languages:
  • Python

  • Typescript

  • Javascript

  • SQL

Technologies:
  • React

  • Django

  • Git

  • Linux Environments